Call Forwarding


Post-paid


*You can forward all incoming calls to a designated Hong Kong/Mainland China/Oversea number anytime . Or forward incoming calls to a Hong Kong/ Mainland China number when you line in busy, no answer, or unreachable .

Pre-paid


*You can forward all incoming calls to a Hong Kong/Mainland China number anytime.


Monthly Plan


Post-paid Call forward service*
HK$12/Month(waived in contract period)
*Only applied to the method of all incoming call forward to Hong Kong number
Other call forwarding method will be charged separately:
Charges
All Call Forwarding forward to Hong Kong number Free $0.15/min, receiving with Mainland China number
forward to Mainland China number $0.38/min
forward to Oversea number The Custer need to apply the International IDD service ,
and the international charges refer to IDD 001 charges.

No Answer /Unreachable /Busy Call Forwarding

Roaming in Hong Kong (Only can be forwarded to Hong Kong number) $0.15/min
Roaming in Guangdong Province , Mainland China (Only can be forwarded to Mainland China number) $0.38/min
Roaming in Mainland China (Exclude Guangdong Province)
(Only can be forwarded to Mainland China number)
$1.6/min
Remarks︰When user roaming outside Hong Kong and Mainland China, the No Answer /Unreachable /Busy Call Forwarding can not use.

Pre-paid Call forward service


HK$10/Month
Forward to Hong Kong number is free when receiving call with Hong Kong number-, other methods will be charged separately:
Call forward to Hong Kong number Receiving with Hong Kong number Free
Receiving with Mainland China number $0.30/ min
Call forward to Mainland China number Receiving with Hong Kong number $0.30/ min
Receiving with Mainland China number

*Visit one of our stores or dial the hotline, our staff will help you.

Monthly Plan


How to use Cancel
All Call Forwarding To Hong Kong number:[**21*][+852][ number][#]
To Mainland number:[**21*][+86][ number]][#]
To Oversea number:[**21*][+country code][mobile number]][#]
##21#
No Answer Call Forwarding Hong Kong,to Hong Kong number:[**61*][+852][number][#]
In Mainland number,to Mainland number:[**61*][+86][number][#]
##61#
Unreachable Call Forwarding In Hong Kong,to Hong Kong number:[**62*][+852][number][#]
In Mainland number,to Mainland number:[**62*][+86][number][#]
##62#
Busy Call Forwarding In Hong Kong,to Hong Kong number:[**67*][+852][number][#]
In Mainland number,to Mainland number:[**67*][+86][number][#]
##67#
Cancel all call forwarding settings ##002#


Tips

* When a user leave the location of Call forwarding number, and has active the No Answer/ Unreachable / Busy call forwarding, the Call Forwarding will automatically turn off. When user return, the Call Forwarding will be reactive.


For existing Global Call Forwarding Packages, Call Forwarding Package and Voice Mail  users (Subscribe the services before 25/11/2010), the charges as below:

1.The charge  of Call Forwarding and Voice Mail Package is not change: $28/ month. It means  forwarding call to HK number and Mainland China number no need additional charge. 2.The  monthly fee of Global Call Forwarding Package is not change, $10/ month. The charge of forwarding to Mainland China number was $0.38/ min, forwarding to oversee numbers need pay the additional IDD fee.


How to use

 Cancel

All Call Forwarding

To Hong Kong number[**21*][+852][ number][#]

To Mainland  number[**21*][+86][ number]][#]

To Oversea  number[**21*][+country code][mobile number]][#]

##21#

No Answer Call Forwarding

In Hong Kongto Hong Kong number[**61*][+852][number][#]
In  Mainland  numberto Mainland  number[**61*][+86][number][#]

##61#

Unreachable Call Forwarding

In Hong Kongto Hong Kong number[**62*][+852][number][#]
In  Mainland  numberto Mainland  number[**62*][+86][number][#]

##62#

Busy Call Forwarding

In Hong Kongto Hong Kong number[**67*][+852][number][#]
In  Mainland  numberto Mainland  number[**67*][+86][number][#]

##67#

Cancel all call forwarding settings

##002#

The ringtone and the Caller ID

Ringtone

After active the Call Forwarding, other that dial the users ‘ HK or Mainland China number, the ringtone will be the number set in Call Forwarding.

Caller ID

After active the Call Forwarding, the Caller ID would not display the correct Caller ID.