Call Forwarding


Post-paid


*You can forward all incoming calls to a designated Hong Kong/Mainland China/Oversea number anytime . Or forward incoming calls to a Hong Kong/ Mainland China number when you line in busy, no answer, or unreachable .

Pre-paid


*You can forward all incoming calls to a Hong Kong/Mainland China number anytime.


月費計劃用戶


Post-paid Call forward service*
HK$12/Month(waived in contract period)
*Only applied to the method of all incoming call forward to Hong Kong number
Other call forwarding method will be charged separately:
功能使用方式Charges
All Call Forwardingforward to Hong Kong numberFree $0.15/min, receiving with Mainland China number
forward to Mainland China number$0.38/min
forward to Oversea numberThe Custer need to apply the International IDD service ,
and the international charges refer to IDD 001 charges.

No Answer /Unreachable /Busy Call Forwarding

Roaming in Hong Kong (Only can be forwarded to Hong Kong number)$0.15/min
Roaming in Guangdong Province , Mainland China (Only can be forwarded to Mainland China number)$0.38/min
Roaming in Mainland China (Exclude Guangdong Province)
(Only can be forwarded to Mainland China number)
$1.6/min
Remarks︰When user roaming outside Hong Kong and Mainland China, the No Answer /Unreachable /Busy Call Forwarding can not use.

Pre-paid Call forward service


HK$10/Month
Forward to Hong Kong number is free when receiving call with Hong Kong number-, other methods will be charged separately:
Call forward to Hong Kong numberReceiving with Hong Kong numberFree
Receiving with Mainland China number$0.30/ min
Call forward to Mainland China numberReceiving with Hong Kong number$0.30/ min
Receiving with Mainland China number

*Visit one of our stores or dial the hotline, our staff will help you.
*透過【來電轉駁服務】,閣下可有效管理你的來電,將手機所有來電全部轉駁到任一香港或中國內地的固網或手機號碼,減省流動通話時間。

月費計劃用戶


轉駁類別How to useCancel
All Call ForwardingTo Hong Kong number:[**21*][+852][ number][#]
To Mainland number:[**21*][+86][ number]][#]
To Oversea number:[**21*][+country code][mobile number]][#]
##21#
No Answer Call ForwardingHong Kong,to Hong Kong number:[**61*][+852][number][#]
In Mainland number,to Mainland number:[**61*][+86][number][#]
##61#
Unreachable Call ForwardingIn Hong Kong,to Hong Kong number:[**62*][+852][number][#]
In Mainland number,to Mainland number:[**62*][+86][number][#]
##62#
Busy Call ForwardingIn Hong Kong,to Hong Kong number:[**67*][+852][number][#]
In Mainland number,to Mainland number:[**67*][+86][number][#]
##67#
Cancel all call forwarding settings##002#


溫馨提示


*當用戶啟動無人接聽/未能接通/通話中來電轉駁後,用戶離開轉駁號碼的所在地,轉駁功能會自動關閉,但用戶返回轉駁號碼的所在地時轉駁會自動啟動,用戶的香港和中國內地號碼均可成功轉駁且接通。


舊有已申請環球轉駁套餐、來電轉駁及留言信箱套餐的用戶(在25/11/2010前申請用戶),收費如下︰


1.來電轉撥及留言信箱套餐維持原有收費︰$28/月繼續正常使用且收費不變。即來電轉駁至中、港號碼無需額外收費。
2.環球轉駁套餐維持原有收費︰$10/月繼續正常使用且收費不變。即所有來電轉駁至香港號碼無需額外收費,轉駁至中國內地號碼收$0.38/分鐘,轉駁至海外需另收取IDD費用(以撥打001字頭計算)。無人接聽/未能接通/通話中來電轉駁功能及收費維持不變(即$0.20/分鐘)。

儲值卡用戶


使用方法
轉駁至香港號碼[**21*][+852][香港號碼][#]撥打
透過短訊轉駁至中國內地號碼
轉駁至越南號碼[**21*][+84][#][**21*][+84][越南號碼][#]撥打
取消來電轉駁:##21#撥打
備註:如通過手機上的功能表設定,注意號碼必須為[+852][+86][+84]開頭

轉駁後的鈴聲和來電顯示
鈴聲用戶開啟轉駁功能後,對方不論是致電如意中港通卡的香港或中國內地號碼,其聽到的鈴聲將是轉駁後的號碼使用之鈴聲。即是當用戶轉駁到中國內地號碼時,對方聽到中國內地號碼鈴聲;當轉駁到香港號碼時,對方會聽到香港號碼鈴聲。
來電顯示不提供。轉駁後接收的手機號碼不一定顯示正確的來電號碼。